Frequently asked questions

Why should I make advance payment?

Many people makes fake orders or places order pursued by emotion and later on when our delivery person reaches their home for delivery, they refuses to take the parcel. That causes a lot of time, effort and money. That's why we take a partial payment to make sure that you are really sure about your purchase .

When would I get my product?

You will get your product with in 24 to 72 hours if your location is inside Dhaka and in case of you side of Dhaka it might take 3 to 5 days max.

What if I want to return my product?

We provide 7 days replacement warranty for all our product. If you find any manufacturing defect on the product you can simply inform us and we will send our candidate to receive the product from you. Do not open the package or return it to the delivery man as it often gets damaged while reverse delivery. So inform us if you want to return the product, we will help you to return the product safely. [N.B. Change of mind is not applicable for returning the product]

Who will bare the return delivery cost?

If we really find any problem with the product, then TECH RAJJO will bare all the delivery cost. But if we find the product was all ok but you misunderstood it then you have to pay the delivery charge.

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